For example, the E! Entertainment Network, the #1 entertainment website in the country, was absolutely inundated with thousands of emails and phone calls per day but really didn't have the customer service staff or infrastructure to handle such volumes. Since each has their own unique needs, we designed our systems to be flexible enough to address a wide range of business pains.
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PK: Our clients encompass virtually every industry and vertical from entertainment to ecommerce to manufacturing to biotech to software and internet companies, traditional brick and mortar as well as web-based businesses. We bill our clients on a pay as you go monthly basis and as a result, they realize immediate return on investment.īK: Who are some of your customers, and how are they using your services? Using Qualte's cutting-edge web technology, we are able to deliver our clients an extremely robust solution that can be deployed in a matter of hours to days, not weeks to months and does not require any software or hardware purchases. Small/medium size companies need solutions that are deployed very quickly and with minimal expense but still don't skimp on functionality. Unlike many other companies in our field, we cater specifically to small and medium size companies by designing solutions that need their specific needs. Our applications significantly reduce customer turn-over and decrease operating costs while improving customer service quality and responsiveness. PK: Qualte is a leading provider of web-based customer service solutions that enable any size business from small home-based businesses to large multi-national corporation to very quickly provide critical customer support functions such as customer "self-help" and call center capabilities at a cost point to fit any size budget. Making their businesses work, despite the economic slowdown and lack of investment.īK: Tell me a little bit about Qualte and its services- who do you serve, and what's your business model?
I spoke with him to get an idea of how people are General and family dentists refer patients to endodontists if the patient requires advanced treatment or is seeking out the most specialized treatment available for procedures like root canal treatments, which endodontists perform at a much higher rate than general dentists.Peter Kim is CEO of Qualte ( a Los Angeles-based provider of web-based customer service. You may seek out an endodontist if experiencing tooth pain or sensitivity to hot or cold beverages, or may be referred to one via a general dentist practitioner. As mentioned, the severity of endodontic procedures is tiered. If pursuing board certification, resident graduates must complete an exam administered by the American Association of Endodontics.
Then, dental school graduates must complete two to three years of residency training in endodontics. In order to practice endodontics, specialists must acquire a bachelor’s degree and certification from a dental school, either a Doctor of Dental Surgery (DDS) or Doctor of Medicine in Dentistry (DMD). Beyond this, prevention of dental pulp-related conditions and cosmetic work following a procedure are common functions of endodontists, such as surface-level cleanings and replacing damaged teeth with artificial ones. A common procedure within endodontics is root canal treatment, in which an endodontics specialist preserves a badly decaying tooth by removing its dental pulp and cleaning/sealing the tooth. This part of the tooth is made up of connective tissue and often referred to as the “dental pulp.” Endodontists specialize in the prevention, diagnosis and treatment of conditions related to this part of the tooth. Literally, endodontics is the study of the endodontium, or the center of the tooth. News based on specialty to find the best dentist for you in your area.
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